VIPRENTAL CARE
VIP RENTAL SUPPORT
Priority support, one trusted point of contact, and a clear next step for eligible Reliance rental equipment at your home, business, or managed property.
VIP SERVICE REQUESTS
Share the equipment, site, timing, and details below. Your request will be organized by urgency so Andrew can personally review it and help coordinate the next step.
Regular Reliance service remains available to residential and commercial customers. This private route is an additional service reserved for eligible rental customers who work directly with Andrew.
For eligible residential or commercial customers enrolled in a Reliance rental program and personally working with Andrew. Your request is routed immediately to Andrew for direct review, avoiding the general customer-service intake steps.
Residential and commercial Reliance customers can still request service through the applicable standard phone or online service process.
Immediate routing means your request goes directly to Andrew for prompt review. Technician arrival, site access, and appointment timing depend on service availability. For immediate danger, call 911 or the appropriate emergency service.